You never know who is calling, do your best on every call!
Sign-Up for your Complimentary
Phone Agent Analysis and Report today!
Please complete the form below to sign up for your Complimentary Phone Agent Analysis and Report.
The Phone Agent Analysis
Our Callgistics expert will interview you to learn about your business and plan for the secret shopper call.
The Secret Call:
A Callgistics expert will call your business as a potential customer.
We will test the customer service skills of your phone agent and focus our questioning on your biggest area of concern.
With your permission we will record the entire secret call interaction.
We will provide you a detailed analysis of your agents performance along with the call recording.